Skills Gap Analysis
Skills Gap Analysis
We strive to change the industry lacklustre generic delivery and increase the level of interaction within training sessions. Corporate training is not meant to function as a ‘one-size-fits-all’. We understand how no one likes to sit through a generic off the shelf training course. Our Facilitators customize 20% of programs to fit to each organization’s unique requirements.
We are always adapting, changing and bringing the newest resources, opportunities and options to you, to make your training session better than the rest.
We vet trainers rigorously before inviting them as partners. Most of our facilitators have been in the training arena for over 20 years.
Course Overview
The Essentials of Internal Audit is a highly participative training course that will look at the Internal Controls environment and the roles of the respective stakeholders in monitoring, evaluating and the implementation of internal controls best practices and the impact thereof on external auditors in audit planning, performance and reporting.
The Essentials of Internal Audit training course seeks to provide you with the knowledge to understand the Internal Controls environment and the respective roles and responsibilities of stakeholders. By applying this knowledge, you will develop the skill to perform an Internal Controls risk assessment and implement this in your external audit engagement planning and procedures.
Target Competencies:
• Risk based audit planning
• Evaluating an internal audit function
• Risks identification
• Identifying and designing controls
• Sampling
• Fraud assessment
Who should attend:
Delegates with some experience in auditing, junior auditors or professionals from finance or other departments looking to develop a focused and best practices approach and techniques to the internal audit function, and supervisors and managers who are interested in updating, upgrading, and refreshing their knowledge in internal audit.
Course Overview
Enterprise risk management (ERM) is the process of identifying and addressing methodically the potential events that represent risks to the achievement of strategic objectives, as well as identifying opportunities to gain competitive advantage.
Enterprise Risk Management (ERM) has evolved a lot since the seventies. From simply 'buying' insurance, it has grown in importance to become a prime function in many organizations. It is now part of a bigger system known as Governance, Risk and Compliance (GRC) which starts with corporate governance and ends with compliance. This course teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial or physical risk as well as risk in different industries.
Target Competencies:
• Improving risk monitoring and control
• Analyzing and assessing risks
• Advising directors on risks
• Controlling risks
• Mitigating risks
• Reporting risks
Who should attend:
Managers, senior managers, directors, executives, financial controllers, senior accounting and finance personnel, and auditors.
Course Overview
The efficient management of any entity is strongly influenced by the leadership and governance that comes from the board. The King IV offers the recently updated principles that entities need to comply with in order to govern well. The 75 King III principles have been consolidated into 17 principles, each linked to very distinct outcomes. In King IV, there is a clear differentiation between principles, practices and governance outcomes. This course will seek to unpack these and illustrate how they should be applied.
This two-day Corporate Governance course provides delegates with an understanding of key Corporate Governance principles and offers practical advice on Corporate Governance best practice. It provides in-depth coverage of the King IV Corporate Governance Code, board structures, roles and committees, reporting and disclosure, corporate social responsibility and risk governance, I&T governance and compliance.
Led by an experienced Facilitator, this two-day course will guide you through an implementation of an effective Corporate Governance, using a combination of practical exercises, group activities and class discussions. This course gives you an overview of the regulation, frameworks and principles behind good corporate governance policy and practice. The aim is to give you an understanding of core governance debates and issues, practical advice on compliance and familiarity with accepted best practice.
Target Competencies:
• Strengthen the impact of your corporate board
• Develop practices that suit the unique needs of your company and management
• Achieve trust through more positive relationships within the board and with the management team
• Create more efficient governance processes
• Make the most of each board member’s time, knowledge, and experience
• Applying the Corporate Governance Framework in practice
Who should attend:
Chairmen, Chief Executive Officers, Managing Directors, Directors, Company Secretaries, Financial Directors and ALL members of an Accounting Authority.
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Course Overview
The success or failure of every business lies in the fundamentals of its financial performance, and the choices made by personnel at all levels of an organisation directly impact the result. Making informed decisions rooted in a solid financial understanding is vital for every business to remain operable and grow.
This course is designed to help participants to gain an understanding of the basic financial documents used in business. You’ll learn how to interpret the information in these documents and use this knowledge to manage day-to-day business activity. It will enable you to understand your organisation’s financial issues and thereby become more effective in your decision making and managerial role.
Key topics include;
The role of the finance function. Understanding and interpreting the financial statements. Preparing and managing budgets.
Target Competencies:
After completing the finance for non-financial professionals training , you'll be able to: Understand basic financial documents used in business, interpret the information in these documents and use it to manage day-to-day business activity , and be more effective in your decision making and managerial role.
Who should attend:
Professionals with little or no financial background.
Course Overview
The program offers an overview as well as a specific understanding of the IFRS and 2019 updates. The training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirement of your team.
This course will help build the knowledge you need in IFRS for success in today's global business world. Like you, we believe those who understand and apply IFRS will enjoy expanded career opportunities as its use is spreading around the world. Developed with input from subject matter experts from across the region, this course is designed to provide accounting and finance professionals with the training, knowledge and practical guidance needed to use IFRS and stay up to date with its newest standards and changes.
The course uses a mix of interactive techniques, such as brief presentations by the consultant, application of theories presented by the consultant and group exercises to exchange experience and apply knowledge acquired throughout the course.
Target Competencies:
• Understanding financial statements
• Financial reporting
• Applying IFRS
• Accounting for current and non-current assets and liabilities
• Classifying investments
• Describing updates and amendments
Who should attend:
Professionals in the fields of finance and accounting as well as professionals seeking to enhance their international accounting knowledge from companies implementing IFRS as the standard of reporting.
Course Overview:
A sizable share of a company's working capital is tied up in Accounts Receivable (AR) and this poses a high liquidity risk. In this course, we expand your knowledge and expertise in AR. This will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.
This program will enable you to create up-to-date credit policies under the guidance of methods and outlines provided. The training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirement of your team.
Target Competencies:
• Managing accounts receivable effectively
• Understanding the implications of credit decision and policy
• Performing accounts receivable analysis
• Analyzing different collection techniques
• Adopting efficient billing techniques
• Preparing accounts receivable aging report
• Monetizing accounts receivable
• Utilizing Excel functions
Who should attend:
Accounts Receivable (AR) department managers, credit managers, AR staff, AR and revenue accountants, credit officers, billing and collection clerks, AR specialists, and professionals in accounting, finance, operations and sales who interact with Accounts Receivable and Credit Department.
Course Overview
Accounts Payable (AP) is not just processing checks, mailing them and then filing the backup paperwork. To truly and effectively manage accounts payable, one must understand the AP department's building blocks including, but not limited to customer service, vendor management, check requests and Purchase Orders (POs).
This course will discuss how to handle invoices, process checks, prevent errors, conduct annual audits, and use technology in the department. You will also learn the best practices to adopt in your AP department and how to develop your department into an effective business partner.
This course demonstrates theoretical and practical core topics in addition to introducing Excel in managing accounts payable. The course also features role playing and presentations by participants.
Target Competencies:
• Examining the role of accounts payable
• Performing month-end accruals
• Realizing the value added of three-way matching
• Preparing and analyzing accounts payable aging
• Preventing accounts payable fraud
• Applying accounts payable best practices
• Implementing early payment discount
• Utilizing Excel functions
Who should attend:
Managers of accounts payable, AP staff and professionals as well as clerks and specialists who wish to advance their career. The course is also beneficial to professionals in accounting, finance, purchasing and procurement who work closely with accounts payable.
Course Overview
'Advanced Budgeting Workshop' is the second level course in budgeting after First Corporate Training's 'Effective Budgeting and Cost Control' course. It goes beyond the theory of budgeting as a concept to cover specific steps to make the budget a value-added process in the organization. By building user-friendly models and applying scenario analysis, management will spend less time gathering data and more time analyzing this data for decision making. Several Microsoft Excel tools are used throughout this course to make it practical and to provide participants with the skills needed to apply these tools in their organization immediately. Such tools include 'what-if' analysis and the 'solver', among many others.
The course also highlights some of the main forecasting models and the detailed evaluation of capital budgeting techniques, all of which are applied in Microsoft Excel and put into practice.
The course is a hands-on application on how to use MS Excel in budgeting and forecasting. Participants will be involved in exercises, individual and group presentations, and will work on several case studies.
Target Competencies:
• Budgeting
• Building models in Microsoft Excel
• Forecasting
• Evaluating proposals
• Applying Microsoft Excel functions and tools
• Assessing budgeting process
Who should attend:
Finance directors, managers, controllers, accountants, budget analysts, budget owners and professionals who wish to expand their budgeting knowledge.
Course Overview
This course will ensure that you have a sound understanding of the fundamentals of VAT and how the tax applies in business. Companies have to be prepared by upgrading the skills of their accounting staff to fully understand and properly account for the VAT. From invoicing to recording entries and preparing VAT return forms, this course provides an overview of the accounting treatment of the VAT according to the various type of goods and services. Additionally, we compiled from multiple sources the possible VAT treatments, challenges faced and questions to ask by industry, in order to help businesses in the GCC understand the likely impact from adopting VAT on their operations and financial accounts.
This course is part two of the VAT training series. While it is recommended that participants first attend part one, titled “Introduction and Mechanics of VAT” which is offered a day earlier, accounting and finance professionals can still attend the “Accounting for VAT” course only; however, they will not be able to avail the special discount given if attending the two courses.
The course uses a mix of interactive techniques, such as brief presentations by the consultant, application of theories and group exercises to exchange experience and apply knowledge acquired throughout the course.
Target Competencies:
• Understanding VAT
• Accounting for VAT
Who should attend:
Staff accountants, senior accountants, chief accountants, accounting managers, controllers, internal auditors, tax consultants, tax preparers and other professionals in the accounting and finance functions
Course Overview
In this training you will gain tools to identify, investigate and prevent fraud, including methods of interviewing suspects or witnesses and analysing your accounts to identify fraud.
While forensic accounting and fraud auditing and control are not new concepts, they are becoming increasingly important. We are constantly hearing about fraud cases and accounting schemes committed by corporations and individuals in the accounting world. This course takes participants from the theory and concept of forensic accounting to its implementation and practice. In addition, this course provides the necessary tools to help professionals add value to their organizations by examining fraud controls and applying forensic accounting and analysis to their data.
Target Competencies:
• Understanding forensic accounting
• Applying forensic auditing
• Analysing financial data
• Detecting fraud
• Preventing fraud
• Identifying fraud and fraudsters
• Controlling fraud
• Examining data in Excel
• Utilizing Excel for data analysis
Who should attend:
Professionals in the field of finance and accounting, controllers, accounting managers, senior and chief accountants, analysts, internal and external auditors and accountants at all levels seeking to enhance their practical forensic accounting skills.
Course Overview:
This five-day, advanced course run by First Corporate Training will give participants a detailed overview of the strategic role and intersections of Governance, Risk and Compliance for organisations in today’s rapidly evolving business environment. The program will provide a detailed look and analysis of global changes to both prudential and conduct regulation and how you need to work to develop robust compliance practices and procedures within your organisation, looking at best practice to identify, analyse, and resolve current issues whilst building a dynamic future system.
The content is designed to provide a blueprint for senior compliance leaders and practitioners, who will already have a detailed understanding of core compliance principles and broader trends across regulatory areas. We will analyse and assess the benefits of using advanced technology in Governance, Risk and Compliance environments, and the essential human elements required for appropriate planning and execution.
Target Competencies:
• Understanding the structure of the board of directors
• Analyzing board committees
• Improving risk monitoring and control
• Assessing and analyzing risks
• Controlling risks
• Reporting risks
• Advising on the GRC system
Who should attend:
Global/Country Heads of Compliance/Risk, Compliance Managers and other senior GRC staff, Financial Crime compliance staff, Chief Compliance Officers, Money Laundering Reporting Officers, Directors of Compliance, Legal Practitioners, Senior Regulatory Representatives and Company Directors/Board Members.
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Course Overview
This course provides a comprehensive and practical analysis of Money Laundering schemes, Anti-Money Laundering legislation, and counter-measure techniques and implementation. Participants will learn to understand the complexities associated with the prevention and the protection of their organizations. They will cover different types of schemes, the methods available to prove income, what records are required, how to analyze them, and how to identify leads.
Considering the most current cases of violation of Anti-Money Laundering regulations and the cost associated with it, not only in money but in reputation as well, this course will give participants guidance and understanding of regulations both in South Africa, and internationally, to ensure organizations stay ahead in protecting their assets.
Target Competencies:
• Understanding the Anti-Money Laundering Cycle
• Identifying Money Laundering Methods
• Anti-Money Laundering Laws and Regulations
• Fraud Detection and Prevention
• Analyzing Financial Records
• Proving Income and Funds
Who should attend:
This course is suitable for senior managers with responsibility for, or involvement in, the development or implementation of Anti-Money Laundering policies and procedures. It will also highly benefit financial officers, financial controllers, accountants, Money Laundering reporting officers, compliance officers, managers, auditors and staff with duties requiring Anti-Money Laundering
Course Overview
Enterprise risk management (ERM) is the process of identifying and addressing methodically the potential events that represent risks to the achievement of strategic objectives, as well as identifying opportunities to gain competitive advantage.
Enterprise Risk Management (ERM) has evolved a lot since the seventies. From simply 'buying' insurance, it has grown in importance to become a prime function in many organizations. It is now part of a bigger system known as Governance, Risk and Compliance (GRC) which starts with corporate governance and ends with compliance. This course teaches the steps needed to control risk. It starts with the evaluation of the internal environment and the setting of objectives which are, mainly, a result of the tone at the top of the organization, the directives from corporate governance as well as the vision, mission and corporate strategies. Then, the course goes through the steps management needs to consider in order to identify and assess risk and decide on proper risk responses and controls. The course ends with how to monitor, communicate and report risk. In addition, the course looks at risk in different organizational areas such as strategy, reporting, compliance, operations, financial or physical risk as well as risk in different industries.
Target Competences:
• Improving risk monitoring and control
• Analyzing and assessing risks
• Advising directors on risks
• Controlling risks
• Mitigating risks
• Reporting risks
Who should attend:
Managers, senior managers, directors, executives, financial controllers, senior accounting and finance personnel, and auditors.
Course Overview
Microsoft® Office Project Professional has an extensive range of easy to use shortcuts, tips and tricks, that will enable you to use it as a tool that assists in managing your projects effectively and efficiently.
The overall aim of this course is to train participants on the use of Microsoft Project software and enable them to discover all its features. Participants will be able to develop project plans and calendars, customize different charts, views and tables. The course also aims at training participants on different project related techniques such as resource assignment and leveling, tracking progress and consolidating project plans.
In this training course, you will create and modify a project plan, and begin to manage variances in a project, bringing the project to a success!
Target Competencies:
• Planning
• Scheduling
• Organizing
• Executing
• Controlling
• Report designing
Who should attend:
Project schedulers, project planners, project coordinators, project managers, members of project office and anyone interested in project management.
Course Overview
The overall aim of this course is to provide participants with the skills needed to manage knowledge-based projects and to apply agile project management methodologies. Participants in this interactive course will learn all the critical tools and techniques required to manage projects using agile practices.
This course relies on the use of individual and group exercises aimed at helping participants learn all key activities for agile project management. The course also relies on the use of a number of case studies and presentations by participants followed by group discussions. In addition, this course incorporates pre and post testing.
Target Competencies:
• Project management
• Agile project management
• Team performance
• Value-added delivery
• Adaptive planning
• Problem solving
Who should attend:
Personnel who are seeking in-depth knowledge of agile project management. The course is also designed to provide comprehensive understanding of the practices, tools and techniques used to effectively respond to changes in their project within the agile framework
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Course Overview:
Chairmen, Chief Executive Officers, Managing Directors, Directors, Company Secretaries, Financial The fact that successful organizations also have the most satisfied customers makes intuitive sense; and finding examples of such organizations is a simple matter. Names like Apple, Harley Davidson, and Emirates Airlines pop up immediately into mind. But which came first, the successful organization or the happy customer?
Unlike in the proverbial chicken and egg story, there is strong evidence that in the case of organizations and customers, one definitely has to come before the other. Peter Drucker, the father of modern management, said it best: “The result of any business is a satisfied (external) customer”. Drucker and other influential business thinkers clearly showed us where to direct our efforts.
It is by building a customer-centric culture first that an organization will develop the products, processes and services customers want, which will in turn result in a successful world-class organization. By taking inspiration from the most innovative companies and customer service gurus of modern times, this course will show you how to create this coveted ‘award winning’ service culture.
Target Competencies:
• Customer Orientation
• Establishing Focus
• Fostering Teamwork
• Managing Change
• Improving Performance
• Analytical Thinking
Who should attend:
This course is designed to help people of authority such as managers, supervisors and all decision-makers, at all levels of the organization, create a customer focused atmosphere in line with the scope of their responsibilities.
Whether you are concerned with the external or the internal customer, this course is for you. Whether you work for, own or manage a private for-profit organization, a non-profit government services institution or anything in between, this course is for you.
Course Overview:
Adaptive leadership uses practices and strategies designed to accomplish significant change and develop the sustainability required in challenging, competitive and complex environments. The overall aim of this course is to provide participants with the competencies required to make their organizations thrive in a changing world. Participants on this interactive course will have the opportunity to strengthen their practice of adaptive leadership no matter what role they play in their organizations. Also, this course presents tools and tactics to help participants lead and mobilize people and tackle tough problems while reaching high.
This course features the use of interactive exercises in order to allow participants to develop strategies that will help them improve their competencies in adaptive leadership. The course also relies on the analysis of case studies and real-life examples from the business world.
Target Competencies:
• Adaptive leadership
• Envisioning and initiating
• Influencing and motivating
• Decision-making
• Strategic thinking
• Leveraging diversity
• Capacity-building
• Emotional understanding
Who should attend:
Managers, business professionals, and individuals who have decided to master the tools and tactics of adaptive leadership in a world where change has become the only constant.
Course Overview:
The overall aim of this course is to provide participants with the knowledge, concepts and skills needed to perform all tendering tasks. The course covers each step of the tendering processes and procedures as well as the different techniques and approaches used in evaluating the bids. Participants in this interactive course will learn essential tools and techniques used in analyzing submitted bids including preliminary examination, technical evaluation and commercial evaluation.
This course relies on the use of individual and group exercises aimed at helping participants learn all key activities in contract management. The course also features the use of a number of case studies and presentations by participants followed by discussions. In addition, this course incorporates pre and post testing.
Target Competencies:
• Contract preparation
• Writing scope of work
• Preparing contract plan
• Determining pricing strategy
• Understanding tendering process
• Evaluating bids
Who should attend:
All those involved in the early stages of the contracting life cycle in order for them to have a full understanding of the tendering process and procedures and the different approaches of tender evaluation.
Course Overview:
The overall aim of this course is to provide participants with the knowledge, concepts, skills and tools necessary to manage and administer contracts post award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations. The course will also cover contract administration best practices.
This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by plenary discussions.
Target Competencies:
• Contract Preparation
• Contract administration
• Change management
• Managing contractors
• Claims and disputes
• Dispute resolution
Who should attend:
All those involved in any aspect of implementing, managing or administering contracts; also, those involved in any step of contract preparation and award in order for them to realize the importance of a well-prepared contract.
Course Overview:
Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from the commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.
Target Competencies:
• Litigation
• Arbitration
• Mediation
• Negotiation
• Dispute Resolution Frameworks
Who should attend:
This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the region who require the fundamentals of dispute resolution in South Africa.
Course Overview
Microsoft® Office Project Professional has an extensive range of easy to use shortcuts, tips and tricks, that will enable you to use it as a tool that assists in managing your projects effectively and efficiently.
The overall aim of this course is to train participants on the use of Microsoft Project software and enable them to discover all its features. Participants will be able to develop project plans and calendars, customize different charts, views and tables. The course also aims at training participants on different project related techniques such as resource assignment and leveling, tracking progress and consolidating project plans.
In this training course, you will create and modify a project plan, and begin to manage variances in a project, bringing the project to a success!
Target Competencies:
• Planning
• Scheduling
• Organizing
• Executing
• Controlling
• Report designing
Who should attend:
Project schedulers, project planners, project coordinators, project managers, members of project office and anyone interested in project management.
Course Overview
The overall aim of this course is to provide participants with the skills needed to manage knowledge-based projects and to apply agile project management methodologies. Participants in this interactive course will learn all the critical tools and techniques required to manage projects using agile practices.
This course relies on the use of individual and group exercises aimed at helping participants learn all key activities for agile project management. The course also relies on the use of a number of case studies and presentations by participants followed by group discussions. In addition, this course incorporates pre and post testing.
Target Competencies:
• Project management
• Agile project management
• Team performance
• Value-added delivery
• Adaptive planning
• Problem solving
Who should attend:
Personnel who are seeking in-depth knowledge of agile project management. The course is also designed to provide comprehensive understanding of the practices, tools and techniques used to effectively respond to changes in their project within the agile framework
Course Overview:
Inventories can reach many millions of dollars. You need a good warehouse to store, keep and protect all those millions of dollars. In this course, we will discuss the best and the latest methods to store and protect high value inventories. We will also discuss the best characteristics of a modern warehouse. Knowing what you have and how much you have are the keys to proper warehousing management. We will explore the various methods to achieve record accuracy and successful cycle counting. A scientific method of auditing the warehouse will be applied.
Target Competencies:
• Warehouse operations
• Customer service
• Record accuracy
• Staff relations
• Safety management
• Warehouse auditing
Who should attend:
Those involved in warehousing (store) activities, both at the operational and supervisory levels. The course is also appropriate for anyone interested to know more about the interaction between warehousing and other management functions (purchasing, inventory control and distribution).
Course Overview:
Supply chain managers, procurement managers and sourcing professionals manage company's activities and spend with its suppliers, which can be a very significant element of a company's total turnover. In the modern day, a company's competitive advantage in most industries will be determined by maximizing its relationships and the diligent management of its forward and backwards facing supply chains. While added value and competitive advantage are found here, they can also be lost here with potential devastating repercussions.
The ability to effectively manage risks in a supply chain is an absolute must in the skill set of any current supply chain professional. This course will equip and develop procurement and supply chain professionals with skills that enable them to operate diligently and effectively with their supply base, mitigating any risks and maximizing all opportunities to gain competitive advantage in their market place.
Target Competencies:
• Supply chain management
• Supply chain risk assessment
• Supply chain quality management
• Warehouse management
• Transportation management
• Procurement
Who should attend:
Supply chain and logistics professionals, in particular those at operational, supervisory and management level. The course is ideal for those seeking to complement their supply chain and logistics experience with risk management skills suited for their day to day operations.
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Course Overview:
This training is designed to provide executive assistants with the essential knowledge and skills needed to meet the current corporate demands, giving emphasis on management, marketing, business communication and customer service.
This course will take you out of your comfort zone to explore that hidden potential that is waiting to be discovered. Typically designed to benefit executive secretarial profiles and senior administrators, each session aims to help you achieve a new level of administrative excellence. The program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.
Target Competencies:
By the end of the program, participants will be able to:
• Practice advanced administration techniques
• Build excellent relationship with the manager and maximize productivity
• Acquire modern concepts and strategies related to the job
• Apply professional business-writing techniques
• Identify causes of stress and prepare an action plan to minimise it
• Prepare professional meetings, record agenda and take minutes accurately
• Demonstrate professional skills in communicating with the public
Who should attend:
Everyone working in the role of an assistant.
Course Overview:
The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in law often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure and protect critical information, is necessary for every organization.
This course conveys practical methods for identifying and developing the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records and information.
Target Competencies:
• Records Management
• Document control
• Information management
• Information asset identification
• Business case development
Who should attend:
Individuals who manage, or who are involved with, any aspect of document control and records management. This includes records and information managers, in-house counsel, privacy officers, information security and protection managers, litigation and discovery staff, compliance officers, internal auditors, IT and enterprise content management professionals, and administrative managers.
It has been specifically designed to support activities across all types and sizes of organizations and sectors working locally and globally.
Course Overview:
Did you know that an estimated 30% of all business emails are aimed at clarifying miscommunication generated from the other 70%? As more and more organizations come to this realization, business writing skills training has become a staple for capability development initiatives.
This course provides an introduction to business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business environment. Above all, we will emphasize the use of simple, clear and positive language in addressing day to day business affairs.
Target Competencies:
• Written communication
• Business writing etiquette
• Structured thinking
• Assertiveness
• Ability to address complex situations
• Reading between the lines
Who should attend:
All individuals operating in a business setting with a need to express themselves effectively in writing.
Course Overview:
Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioural skills while focusing on areas related to the use of technology to get things done effectively and successfully.
The course involves a mix of self-assessment tools, showcases of computer applications, brief presentations by the consultant and participants on course related topics, and videos to enhance learning and real-life implementation.
Target Competencies:
• Administration of computer applications
• Time management
• Telephone, email and office etiquette
• Motivating and improving productivity
• Writing skills
• Dealing with diversity
• Indexing and archiving
• Meetings and events management
Who should attend:
This course is designed for people who have graduated from an office administration program or have several years of documented work experience in the secretarial or office administration fields. It will also benefit those interested in qualifying for entry level supervisory or managerial office positions, as well as those currently in related positions and seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.
Course Overview
Business professionals in most organizations create and use reports; however, it’s important to remember that the business report is a markedly different document than a report created in an academic setting. Reports are a key communication tool in business; they effectively share and retain information and decisions.
Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation. It then continues with high level modelling techniques, integration and report visualization, and it ends with automation. Your take-away is guaranteed to add value to your daily and periodic tasks. This course is a must for every intermediate-level Excel user.
Target Competencies:
• Reporting, analysing, and reconciling
• Data modelling
• Integration with external data sources
• Report structuring techniques
• Automation and macros
• Charting and visualization techniques
Who should attend:
Professionals from any function who need to learn and apply state-of-the-art techniques to their daily business reporting, reconciliations, and analysis. Pre-requisite: Intermediate-level Excel knowledge or attendance of First Corporate Training’s Intermediate Excel course.
Step 1 – Contact us via the enquiry form on the contact us link .
Step 2 – Arrange a date for a face-to-face meeting at your premises where we will establish your needs and suggest relevant training programmes.
Step 3 – We will produce a proposal containing the training structure, schedule and costing.
Step 4 – Contract signing to confirm the proposal and commence the training programme.
